RSVP is an award winning, long established and well respected specialist charity. We support children and adults of all genders following rape, sexual abuse and sexual exploitation. This year we are 40, having been established in 1978. We are a vibrant, growing organisation. We believe survivors. We are bold and will go the extra mile to support survivors. We are big hearted, showing the empathy that survivors deserve and need. If you fit these values then we would love to hear from you about these opportunities.
Please check back on this page as we regularly update our paid and volunteer vacancies.
The helpline is an essential service to provide support to telephone helpline callers. The helpline is operated by fully trained volunteers who work a weekly 3 hour shift and we ask that all volunteers commit for at least 6 months. The helpline is open 7 days a week.
The key tasks for this role include active listening and non-judgemental support to provide emotional support and promote RSVP’s services, signpost to other relevant agencies and keep confidentiality in line with RSVP’s policies and procedures.
The qualities we are looking for in an applicant include a non-judgemental and empathic approach with good boundaries around confidentiality and time keeping. Someone who is emotionally resilient and has excellent telephone and verbal skills as well as the ability to record information accurately is essential.
Training will be provided and successful applicants will need to complete five full days before they can begin to support survivors on the helpline.
Please download and read the documents above.
Contact Mark Sisterson, Helpline Team Leader, on 0121 643 0301 option 1 if you have any queries.
There is no closing date for this vacancy. Please complete and return the application form to: email@example.com
If you believe survivors and deliver bold and big-hearted support, we would love to hear from you!