Accessibility Information
Colour Schemes
Font Size


Helpline support

Our helpline number is 0121 643 4136

Our trained helpline volunteers are there to listen and support you, and those around you.  They won’t judge you or give you advice; their aim is to help you with any decision you want to make.

We offer emotional support and information in the following areas:

  • Dealing with the effects of sexual violence and abuse
  • Referral to and information about our other services such as social groups, advocacy, counselling, and more
  • Services offered by other agencies

We know it can be hard to take that first step and call; we respect this.  How much you choose to discuss of your own experiences is entirely your own decision.

Helpline Opening Hours

Week beginning
27/11/232pm - 5pm

6pm - 9pm
6.30pm - 9pm10am - 1pm10am - 1pm
04/12/232pm - 5pm
6pm - 9pm 10am - 1pm6.30pm - 9pm
11/12/232pm - 5pm

6pm - 9pm
6pm - 9pm 10am - 1pm3pm - 6pm

6.30pm - 9pm
10.15am - 1pm

5.30pm - 8.30pm
18/12/232pm - 5pm

6pm - 9pm
6pm - 9pm 10am - 1pm6.30pm - 9pm10am - 1pmXMAS CLOSURE

6pm - 9pm
3pm - 6pm

6.30pm - 9pm
10am - 1pmXMAS CLOSURE

All helpline team members are female at this time.

Our helpline hours vary and our helpline is not a 24/7 service. However, we have a 24 hour answerphone where you can leave your message, or you can email us on to request a call. Only leave a number if it is safe to do so. Your call will be returned when our helpline is next open.

If you need to speak to someone when our helpline is closed you can call:

Rape Crisis (England and Wales) Helpline: 0808 802 9999
Opening hours: 12 – 2.30pm and 7pm – 9.30pm (every day of the year)

The Survivors Trust Helpline: 0808 801 0818 (opening hours: Monday- Thursday: 10am-12.30pm, 1.30pm-5.30pm & 6pm-8pm, Friday: 10am-12.30pm & 1.30pm-5.30pm, Saturday: 10am-1pm, Sunday: 5pm-8pm)

Samaritans Helpline: 08457 909090 (opening hours are 24 hours, every day of the year)

National Male Survivor Helpline: 0808 800 5005 (opening hours: Monday (9am-5pm) Tuesday (8am-8pm) Wednesday (9am-5pm) Thursday (8am-8pm) Friday (9am-5pm))


Webchat Support

You can also talk to someone via the webchat, click on the link for opening times.

If you need to chat with someone when our webchat is closed, you can explore:

The Survivors Trust Webchat: (opening hours: Monday – Thursday 1:30pm – 3pm & 6pm – 8pm, Saturday:  10am-1pm, Sunday 5pm-8pm)

Rape Crisis (England and Wales) Webchat: (opening hours: Monday, Tuesday, Wednesday, Thursday: 1pm-8pm | Friday: 1pm-5pm)

Survivors UK – National Online Webchat: (opening hours: Monday to Sunday, 12pm-8pm)

Mailing List

RSVP will use the information you provide on this form to be in touch with you and to provide updates and marketing via our newsletter. Please let us know all the ways you would like to hear from us:

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at We will treat your information with respect. By clicking below, you agree that we may process your information in accordance with these terms.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

‘I felt that my feelings were important.’

— client comment