Survivors At The Centre: Our Talk With the Victims’ Commissioner
At the start of the first Victims Rights Week (September 21–27, 2026) by the West Midlands Police And Crime Commisssioner, RSVP and our sister organisation GINA had a great opportunity. We welcomed the Victims’ Commissioner for England and Wales, Claire Waxman OBE, and the West Midlands PCC Victims Advocate Natalie Queiroz, whose own lived experience gives a voice to many survivors of domestic abuse.
RSVP and GINA were incredibly honoured for the opportunity to present the lived-experiences of survivors of sexual trauma in Birmingham and Solihull. Together with some of our leadership team, Counsellors and Independent Sexual Violence Advocates (ISVAs), we spoke openly about the pressures facing specialist support services and the difficult journeys of survivors navigating the criminal justice system. Natalie highlighted her vital campaign driving awareness of victim rights across the region, while we focused on the reality facing survivors on the ground.
Just a few days later, the Government announced a series of reforms aimed at improving how rape and serious sexual offence cases are handled. The changes include fixed trial dates, specialist courtrooms for rape and serious sexual offences in every Crown Court across England and Wales, and better facilities for victims, including private waiting rooms and separate entrances.
These changes come in response to a system that, for too long, has failed many survivors. With rape cases taking an average of 424 days to reach Crown Court, it is unsurprising that many victims withdraw from the process before their case is heard. As Andy Burnham recently stated, victims of rape and serious sexual offences have felt “let down” by the justice system for far too long, and that this is NOT GOOD ENOUGH.
We see the personal, human impact of “not good enough” every day.
Behind every statistic is a person whose life has been placed on hold while they wait for justice. At RSVP, we have supported survivors who have waited as long as nine years from reporting an offence to seeing their case reach court. Others have faced repeated postponements, with trial dates moved multiple times or sentencing hearings delayed at the last minute.
Some survivors have arrived at court expecting the protections they were promised, only to be directed through the main public entrance and forced to fear coming in contact with the person accused of harming them. Others have felt unable to continue and have withdrawn from the process altogether.
These experiences can have a profound impact on wellbeing, recovery and confidence in the justice system.
However, we also see the difference that dedicated, specialist support can make. Our ISVAs walk alongside survivors throughout what is often a long and difficult journey, providing practical guidance, emotional support and advocacy at every stage.
We welcome these proposed reforms by the government, which offer hope that future survivors may face fewer barriers and less uncertainty. However, meaningful change will depend not only on policy announcements, but on their effective implementation. There is a need for a radical and urgent overhaul. We echo the concerns that Claire Waxman voiced in her open letter to the Prime Minister, stating: “As you prepare to set out your ten-year vision for the country through your Plan for Britain, I urge you to place criminal justice at its heart. Victims need more than assurances that the system will hold together.”
Survivors deserve a justice system that is timely, compassionate and trauma-informed. RSVP and GINA look forward to helping these changes ease survivors through improved criminal justice processes, and will continue working to ensure that every survivor’s voice is heard, supported and respected.